Frequently Asked Questions
Q. What has been happening at the site over the past year?
A. Excavation has been completed down to the bottom of the basement (five levels down) and concrete sub-structure works have commenced. Works to the superstructure along South Audley Street have begun including installing the stone facade. The welfare accommodation has been installed. A UKPN sub-station has been built in basement level 1.
Q. What is Mace’s experience?
A. Mace is a global expert in shaping the built environment. From development and consultancy to construction and operations, Mace connects expertise across the entire property lifecycle to help their clients, people, communities and society to exceed their expectations. Mace has helped to bring global icons to life, such as the Shard, Battersea Power Station and No 1 Grosvenor Square, as well as building cutting-edge research facilities and world-class residential and commercial projects.
Q. What is the advantage of excavating the basement and building the structure above ground at the same time?
A. This is the quickest and least disruptive way to undertake the redevelopment. It is a programme expedient and allows for work to be conducted on multiple surfaces simultaneously. It also means that site deliveries can be more carefully coordinated while works are underway.
Q. What are ground source heat pumps and why do you need them?
A. Ground source heat pumps absorb the energy from the sun warming the ground and comprise a series of pipes buried underground that extract this solar energy. This energy is then converted into heat for use in the home. Ground source heat pumps are efficient, environmentally friendly and significantly reduce CO2 emissions.
Q. What will Mace do to monitor noise, vibration and dust? How did you choose the locations for the noise and vibration sensors?
A. Mace will use Best Practicable Means (BPM) to minimise noise, dust and vibration on site. Trigger levels are set by Westminster City Council (WCC) and an alert process is in place to report and address exceedances. There are five noise, dust and vibration monitors placed at critical “receptor points” on site.
Q. Will there be any out of hours works on site?
A. In the event that essential and WCC approved out of hours works are required on site, residents and stakeholders will be notified.
Q. If I have concerns, questions or comments who should I contact?
A. Please contact Peter Walsh, Mace’s Communication Manager. His contact details are, Mob: 07767 858 638 Email: firstname.lastname@example.org Peter is available on a 24/7 basis and will respond to your calls and emails as swiftly as possible. In the event that Peter is unavailable, please call the site security office on 07553 891981.
Q. Will you be hosting a Community Liaison Group/Residents’ Meetings?
A. Community Liaison Group (CLG) meetings will be held in line with significant construction programme changes either online or in forum depending on circumstances and personal preferences. A Public Exhibition will be held annually. Dates and times for such events will be published in regular email notifications, via mail drops, and on this website.
Q. Will a regular updates be provided?
A. Yes, notifications of unusual and unscheduled works (including out of hours) that may affect residents, will be produced and distributed as widely as possible. Such notifications and updates will also be published on this website.
Q. When is the development scheduled to be completed?
A. A number of distinct work packages will be conducted on the development leading to planned completion at the end of 2025.